European Regional Programme Lead

A leading multinational organisation with an established global business services presence is seeking an experienced European Regional Programme Lead to oversee and enhance the delivery of key global procurement programmes across Europe, including Travel, Meetings & Events, Contingent Labour and Corporate Card.

Partnering closely with internal business stakeholders, procurement teams, Managed Service Providers (MSPs) and suppliers, you will play a pivotal role in ensuring effective programme delivery, driving continuous improvement and supporting expansion into new countries and business units.

• Lead the day-to-day regional delivery of global programmes, including the oversight of MSP performance

• Support the rollout and enhancement of programmes across new countries and business units

• Identify and drive opportunities for process improvement, optimisation and innovation

• Provide proactive, high-quality support to internal stakeholders and end users

• Develop and deliver programme training, communication and awareness initiatives

• Build and maintain strong stakeholder and supplier relationships across functions and geographies

• Monitor KPIs, service levels and overall programme performance, taking corrective action where needed

• Contribute to transformation and change management initiatives

• Participate in incident and crisis management activities, including 24/7 coverage when required

• Bachelor's degree, ideally in Business or Procurement, or equivalent professional experience

• A minimum of 6 years' experience in global contingent labour, travel, meetings & events or corporate card programme management

• Proven track record of working in complex, international and cross-cultural environments

• Strong process expertise, with experience in designing user-centric processes

• Hands-on experience in delivering communication and change management plans or campaigns

• Excellent stakeholder management, influencing and communication skills

• Proven supplier management and problem-solving capabilities

• Experience in handling complex or crisis situations with composure and sound judgement

• Knowledge of SAP Fieldglass, Beeline or other Vendor Management Systems (VMS)

• Experience working within an MSP model

• Experience in managing external suppliers and their performance

• A regional role with significant global exposure

• The opportunity to shape international programmes and transformation initiatives

• Collaboration with a broad network of business, procurement and supplier stakeholders

• Continuous professional development in an international environment

• A collaborative, inclusive and diverse working culture

While the role has a strong European focus, it requires close collaboration with global teams and stakeholders across multiple countries and time zones.