Senior Project Manager

We are seeking an experienced Senior Project Manager to oversee the migration from MyTech, the organization’s legacy platform for PC ordering, asset management, and lifecycle tracking, to the ServiceNow Employee Center.

This position calls for a professional who can navigate a complex enterprise IT landscape, maintain alignment between technical teams and business stakeholders, and assume end-to-end responsibility for delivering the transition successfully.

• Lead the end-to-end PC lifecycle transformation program, including development of the roadmap, timeline, and key milestones

• Assess current "as-is" processes and design future-state "to-be" operations built around ServiceNow

• Coordinate API integrations and the data migration approach with relevant technical teams

• Manage internal stakeholders and external vendors while continuously tracking dependencies and risks

• Support change management and go-live readiness to ensure end users and business teams are prepared for the transition

• Complex Project Management - Extensive experience leading large, cross-functional programs. Able to own the project roadmap, manage interdependencies across teams, and identify and mitigate risks within a highly matrixed organization

• Business Process Re-engineering - Able to assess current "as-is" PC lifecycle processes and redesign them into "to-be" workflows built around ServiceNow, rather than replicating legacy processes in a new system

• System Integration - Working knowledge of API integrations and data migration strategies, including how to move asset data accurately and without loss

• ServiceNow - Practical knowledge of the ServiceNow platform, specifically the Employee Center / Service Portal, along with familiarity with ITSM and ITAM (IT Asset Management) best practices

• PC Lifecycle Management (LCM) - Solid understanding of the full PC lifecycle, including procurement, deployment, inventory tracking, asset management, and retirement

• Vendor & Stakeholder Management - Experience managing third-party vendors alongside internal IT partners and holding both to agreed timelines and commitments

• Enterprise-Scale Experience - Proven track record of delivering digital transformation projects within large, global organizations

• Change Management - Able to lead organizational change and ensure stakeholders and end users are prepared for the transition ahead of go-live